What are the different roles in team management

Team management comprises four distinct roles, each tailored to specific responsibilities:

  • Provider + Administrator:

This role is for a user that sees clients themselves AND need to have owner access to accounts, subscriptions, payment and billing for the organization.  

  • Administrator:

This role is for users who need access as the account owner. This role can see and manage almost everything but who do not see clients themselves. 

  • Administrative Staff:

This is a general staff member that can manage all appointment management, billing management and any non-clinical functions.

  • Provider:

A user who sees clients and has a care relationship with them. 

This tiered structure ensures that team members have role-specific access, aligning with their responsibilities within the organization.

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