How does the billing section work in Trova
After marking a session as complete, it moves to the billing section of the platform. In this section, you can […]
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What happens if the client doesn’t pay the invoice immediately
If an invoice remains outstanding, reminder emails will be automatically sent on the 2nd and 5th day after the initial
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How does a client pay for a session after it’s marked complete
If you are connected to Paystack, once the session is marked complete, an invoice customized with your information is sent
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What information will clients see in appointment reminders
Appointment reminders are designed to provide all the essential details for an upcoming session. For virtual appointments, clients will receive
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When should clients expect to receive appointment reminders
Clients will receive appointment reminders at key stages in the scheduling process: If the provider has enabled the reschedule and
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How do cash payments work
Clicking on the Cash Payment option allows you to input the amount paid in cash. All transactions, including cash payments,
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