Appointment reminders are designed to provide all the essential details for an upcoming session. For virtual appointments, clients will receive […]
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Clients will receive appointment reminders at key stages in the scheduling process: If the provider has enabled the reschedule and
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The client will receive an email stating that a refund has been requested for the specified amount to be paid
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To view the refunded amount, you can look in the refund tab. You can also view all actions on the
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To refund a client, follow these steps: Note: Only payments made via our payment partner Paystack can be refunded through
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Trova does not charge a fee for payments. However, Paystack imposes a transaction fee. To view the fees applicable in
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