If the sound isn’t functioning on a desktop or computer, take the following steps:
On Google Chrome Browser (Computer):
- Open Google Chrome.
- Click the three-dot icon and select Settings.
- Scroll down and click Privacy and security.
- Click Site settings.
- Under Permissions, click on Microphone.
- Ensure “Ask before accessing” is turned on.
- If a site is blocked, change the permission to Allow.
On Safari Browser (Computer):
- Open Safari Preferences (Command + ,).
- Select the Websites tab.
- Click on Microphone on the left sidebar.
- Manage access (Ask/Deny/Allow) for each site.
- To allow access for specific sites, select Allow from the dropdown menu.
- Under “When visiting other websites:”, set the default behavior (Ask/Deny/Allow).